Frequently Asked Questions

  • Why should I hire a moving company?

    By hiring a professional moving company, like EverSafe Moving Co., it can save you time and stress of having to worry about getting your items moved into your new home safely, and without loss of items or damage. Our professional moving team takes care of everything from start to finish, quickly and safely, plus we are fully-licensed and insured.

  • What is the Difference Between Local Moving and Long-Distance Moving?

    You will see that every moving company talks about local moving and long-distance moving. Many people see or hear this and assume that it simply means how long your move is. However, local and long-distance moving can really be broken up into in-state moving and out-of-state moving. A move is local until you cross state lines once you do it becomes a long-distance move.

  • What is the difference between a moving broker and moving company?

    A moving broker is someone who does not have trucks or movers of their own but instead arranges to book your move and works with an actual moving company to carry out the job. A moving company has actual moving trucks and movers of their own and will work directly with you throughout the entire process.

  • Is your moving company properly licensed and insured?

    Yes, our moving company is fully-licensed and insured. For example, our licensing numbers are USDOT 2261303 and PA PUC: A-8913881. We are also fully insured providing general liability and workers comp.

  • Do Movers Pack for You?

    This will depend on what you want. Any established, full-service moving company will offer both packing and unpacking services. While this will cost a little more money, you will save time while resting assured that your items are taken care of as they are packed by experts with all of the right packing supplies.

    Be sure to ask if your moving company’s packing services are tailorable. It is good to have the option of having just some of your belongings packed, such as larger or more difficult to pack items. A reputable moving company works with you.

  • Are there items you can’t move?

    There are certain items that cannot moved in moving trucks. Those items include:

    • Combustible Liquids (rubbing alcohol, antifreeze, cleaning materials, etc.)
    • Corrosive Liquids (Acid, Bleach, etc.)
    • Explosives (Fireworks, Ammunition, Dynamite, etc.)
    • Flammables (Aerosol Cans, Gasoline, Kerosene, Ammonia, Propane, etc.)
    • Food Items (Nothing perishable, subject to freezing, or sold in a bag or box)
    • Plants (No live plants or soil)
  • What should I do with my jewelry and other valuable items?

    Any valuable items and important documents should be packed and moved by you personally. These items include:

    • Important Documents (Birth Certificates, Social Security Cards, Passports, Mortgage Papers, etc.)
    • Laptops and Portable Electronics
    • Medications
    • Jewelry
    • Money
  • Where do I Get Packing Supplies?

    From belts to bubble wrap to dollies, moving blankets, moving boxes, and totes, there’s a lot of packing supplies needed for a safe move. Be sure to start getting these items together early on if you are packing yourself.

    First, check to see if your friends and family have any supplies left over from a recent move. After this, check in with your movers. They typically will sell all of the packing supplies you could need at a great price or will include them with your move.

  • What is a Moving Valuation?

    There are three levels of valuation. The basic plan is typically called “Release Rate Liability” and will pay you a certain amount of money per pound which is generally a fraction of what your item’s value is.

    You can also get “Full-Value Coverage” which means that, if your belongings are lost or damaged, will be repaired, replaced with like items, or you get a cash settlement.

    Lastly, you will be able to mark your items on a “High-Value Inventory” list. All items that are valued at over $100 per pound must be on this list. This can be anything from jewelry to art to antiques and more.

  • Is There a Difference Between a Quote and Estimate?

    Simply put, a quote is an exact price for a job set by the mover while an estimate is the mover’s best guess as to how much it will cost, subject to change. A quote is set in stone, unless there is a variation to your contract, which would include extra work or a change in the scope of a job. There is no such thing as a binding estimate, your contractor can change the price for a variety of reasons. 

  • Do I Have to Get My Quote In Person?

    No! As virtual options have become more popular, moving companies have followed suit. Any top moving company will allow remote options for your quote survey.

    Now, when looking for virtual options, remember how important it is to have a good, thorough walk-through. There are some moving companies who will offer “instant quotes” or quotes over the phone. These should be considered as a “ballpark” estimate to be finished up later. Instead, look for an option over video chat where the moving representative sees your house and the items to be moved via their cell phone.

  • How Do I Know Which Movers are Trustworthy?

    With how big the moving industry is, it can be pretty difficult to determine who the best moving company is for you. Here are some of the key things to look for when researching a moving company:

    • Badges: Look to see if they have any certifications or if they are accredited by the BBB. These will also show you if they have won any awards for top service.
    • Experience: You may want to avoid movers that are relatively new. Experience is key to a good move. This could be listed anywhere on the site, but the most surefire location is in their About Us page.
    • Reviews: Find online reviews. If a moving company has less than a 4-star average rating on their Google Reviews, there is most likely an issue there.
    • Family-Owned and Operated: This is always a big plus. Not only will this help you avoid shady moving companies, but it will also help you avoid ones that are too big to genuinely care about your move.

    The only way to know for sure is to do in-depth research. As you narrow down your list, look more and more into these aspects of the company to find the best one for you.

  • Can I Store My Items During a Move?

    Yes! Your moving company will be happy to take your items to their warehouse storage. To make storing your belongings easy, look for a full-service moving company that provides warehouse storage with climate-control and 24/7 surveillance.

    With warehouse storage, your movers will pack up your items, load them up in their truck, store them in their warehouse, then deliver it to your new home when you’re ready. In fact, for those with a full house, storage can be even easier with On-Demand Storage options.

  • What is the Average Price of a Move?

    One of the most common questions our customers ask us is about the average cost of a move. It’s a crucial consideration when planning your relocation, and several factors can influence the price of a move. Let’s delve into what can affect the cost of a move and how we determine pricing.

    The cost of a move can vary significantly, and in some cases, it may even be cost-prohibitive. For example, if you’re moving a single item that is both heavy and going a long distance, it can make the move quite expensive. Take, for instance, moving a piano. For such moves, you typically need to pay for our three-hour minimum, which can add up quickly. If you’re also moving this heavy item a considerable distance, the price can increase substantially, making it cost-prohibitive.

    So, what you’re moving and how far you’re moving it are the primary factors that determine the pricing of your move. While we can provide ballpark estimates when you call us, the actual cost is derived from your unique situation. We have developed our own in-house software based on years of experience and mathematical modeling to calculate accurate estimates. We are so confident in our pricing that we are one of the few companies in America to offer a guarantee on our hourly rates.

    When you reach out to us for an estimate, our estimator will guide you through the process. They will inquire about your addresses, ensuring our trucks can access your location, especially in areas with narrow streets. We’ll also consider factors like the distance items need to be carried to the truck, whether you live in an elevator building, and the distance to walk from the elevator.

    We then transition into a detailed list of the items you’re moving. Room by room, we compile a complete inventory of your furniture. But we don’t stop there. We ask specific questions about your furniture, such as whether your couch reclines or contains a sleeper bed, the size of your bed, and whether it has a headboard and footboard.

    We provide a one-number estimate that isn’t a variable. Unlike some moving companies that offer a wide range or estimates with hidden fees, we keep it simple. Our pricing consists of the hourly rate and the truck and transit expense—only two mandatory fees for our general moves. You won’t encounter unexpected fees for stairs, pianos, long carries, or wrapping your items.

    It’s important to note that 80% to 90% of our quotes come in under the estimated price. This is the opposite of the norm in the moving industry, where companies often provide lowball estimates that end up being higher due to underestimated time or hidden fees. We aim to provide transparent and straightforward pricing so you can plan your move with confidence.

    In summary, the average cost of a move depends on what you’re moving and how far it needs to go. We offer a unique pricing structure with a guarantee, ensuring you have a clear understanding of the costs associated with your move. Our goal is to provide an honest and transparent moving experience for our customers.

    If you have any further questions or need an estimate for your specific move, please don’t hesitate to contact us. We’re here to help you plan your relocation efficiently and within your budget.

  • What’s the Difference Between a Vanliner and a Local Moving Company?

    When you’re considering a long-distance move, it’s essential to understand the distinction between a vanliner or dedicated long-distance company and a regional moving company like us, primarily known for hourly local moves but also capable of handling long-distance moves. This understanding is crucial for making an informed decision about your move.

    The first thing we ask when someone calls us for a long-distance quote is whether they grasp the difference between these two options. Instead of immediately gathering their details and providing a price, we believe it’s essential for customers to decide which direction they want to take. Let’s explore some of the key differences between the two:

    1. Vanliner or Dedicated Long-Distance Companies:

    • These are large national companies, such as Atlas, Mayflower, and United, which specialize in long-distance moves.
    • Generally, your belongings will be loaded onto a semi-truck, even if you’re moving from a small apartment.
    • They operate specific East-West and North-South routes.
    • For instance, if you’re moving from the East Coast, they will pick up your belongings and transport them on a semi-truck across the country.
    • They often use a technique called “piggybacking,” where they combine multiple loads on the same truck to optimize efficiency.

    2. Local Moving Companies (like us):

    • These companies primarily focus on local moves charged by the hour, but they also offer long-distance moving services.
    • They tend to use smaller trucks suitable for local moves.
    • Long-distance moves with local companies may involve transferring your belongings to a dedicated long-distance carrier for the cross-country portion of the journey.
    • The advantage here is that you have the option to work with a local company that knows your area well and can provide a more personalized service.

    Understanding these differences helps you make an informed choice based on your specific needs and preferences. If you decide to go with a dedicated long-distance company like a vanliner, you can benefit from their nationwide infrastructure and expertise in long-haul moves. On the other hand, choosing a local moving company might offer more flexibility and a more tailored experience, particularly if you’re moving a short distance within your region.

    Ultimately, the choice between a vanliner and a local moving company depends on your priorities and the unique requirements of your long-distance move. Both options have their advantages, so it’s crucial to consider what matters most to you when planning your relocation.

  • How Can You Save Money on Your Move?

    Planning a move can be both exciting and stressful, and one of the most pressing concerns is often the cost. In this comprehensive video, we delve into various strategies that can help you save money on your move, ensuring a smooth transition without breaking the bank.

    The first and foremost tip provided is the power of organization. By color-coding your items using stickers or labels, you can create an efficient system for your move. Designate different colors for different rooms, allowing for a seamless flow of belongings from your old home to your new one. Keeping everything aggregated near the door of your property is another smart move. This reduces the time and effort required to load your items onto the moving truck, ultimately saving you on labor costs.

    A critical aspect of cost-saving during a move is effective packing. The rule of thumb is that if an item can fit into a box, it should be boxed and sealed securely. Properly packed items are easier to transport and less likely to incur damage during the move.

    However, the choice of the moving company can have a significant impact on your overall expenses. While it’s tempting to opt for the cheapest option, this can sometimes lead to hidden fees and unexpected costs. To avoid this pitfall, it’s essential to select a reputable company with transparent pricing practices. Eversafe, for example, distinguishes itself by providing a straightforward pricing model. You’ll be quoted an hourly rate and a Truck and Transit expense, with no hidden charges or price fluctuations based on the day of the week or the complexity of the job.

    One of the standout features of Eversafe’s moving service is their commitment to the safety and protection of your belongings. Unlike some other companies, they take extra precautions by wrapping each piece of furniture meticulously. Plush items receive a thick layer of shrink wrap, while wooden furniture is wrapped with a moving blanket and then covered in shrink wrap. This not only safeguards your furniture but also prevents potential damage to your property during the move.

    Eversafe’s dedication to treating every item with equal care reflects their mission to ensure that all your belongings make it to their destination in the same condition as when they started the journey.

    In summary, this video offers a wealth of knowledge on how to make your move more cost-effective. It emphasizes the significance of organization, smart packing, and choosing the right moving company. By implementing these strategies and considering a reputable company like Eversafe, you can save money on your move and enjoy a stress-free relocation experience. Watch the video to gain more expert advice and insights into making your move both budget-friendly and secure.

  • How Does Moving Pricing Work?

    Moving pricing can be a bit perplexing within the moving industry, but let me simplify it for you because there are only a handful of common pricing methods you’ll typically encounter. I’ll break them down for you:

    1. Flat Rate:

    With a flat rate, you receive a quote, and regardless of any circumstances, that’s the final price you’ll pay. This pricing model offers predictability and no surprises.
    2. Quote Based on Weight or Cubic Feet:

    This method is commonly used by long-distance moving companies. Your quote is determined by the weight of your belongings or the amount of space they occupy in cubic feet.
    3. Hourly Quotes:

    Hourly quotes are the most prevalent pricing method among local moving companies, like us at Eversafe. You pay based on the number of hours it takes to complete your move.
    At Eversafe, the majority of our moves are hourly, though we do offer flat-rate options for long-distance moves, albeit they represent a smaller percentage of our overall services.

    When you engage with moving companies, it’s essential to understand their pricing structure and whether there are any hidden fees, a common concern for many customers. Some hidden fees that you might encounter with other movers include charges for gas or fuel surcharges, fees for navigating stairs, costs for long carries, charges for wrapping your items, and even additional fees depending on the day of the week.

    This variability in pricing is why you often don’t find specific rates posted on moving company websites. Prices can change based on various factors. However, at Eversafe, we operate differently. We maintain a transparent and consistent pricing approach:

    Our rates remain the same every day of the week.
    We don’t alter prices based on the time of the year.
    Prices don’t change depending on the complexity of the job, whether it’s an easier or more challenging move.
    We keep our pricing straightforward, consisting of only two mandatory fees: an hourly rate and a Truck and Transit expense. We also offer some specialized services, like overnight moves, which have an associated fee. For instance, an overnight move involves picking up your belongings on day one, allowing you to go through property settlements on day two, and then delivering your items after those settlements. Each truck has a transparent overnight fee.

    Additionally, our storage services have a distinct pricing structure, comprising the warehouse handling fee and the storage cost itself. At Eversafe, we pride ourselves on transparency. If it’s not in your initial estimate, you won’t encounter unexpected charges down the road.

    To provide further peace of mind, all of our moves come with our Price Lock Guarantee. This guarantee ensures that any quote we provide will not exceed 10% of the quoted price. So, you’ll know exactly what to expect when we arrive, and there won’t be any surprises.

    In summary, moving pricing can vary, but at Eversafe, we are committed to transparent and upfront pricing, ensuring you have a clear understanding of the costs associated with your move. Our goal is to provide you with a hassle-free and predictable moving experience. If you have any questions or need a personalized estimate, please feel free to reach out to us anytime. We’re here to help make your move as smooth as possible.

    Moving pricing can be a bit perplexing within the moving industry, but let me simplify it for you because there are only a handful of common pricing methods you’ll typically encounter. I’ll break them down for you:

    1. Flat Rate:

    • With a flat rate, you receive a quote, and regardless of any circumstances, that’s the final price you’ll pay. This pricing model offers predictability and no surprises.

    2. Quote Based on Weight or Cubic Feet:

    • This method is commonly used by long-distance moving companies. Your quote is determined by the weight of your belongings or the amount of space they occupy in cubic feet.

    3. Hourly Quotes:

    • Hourly quotes are the most prevalent pricing method among local moving companies, like us at Eversafe. You pay based on the number of hours it takes to complete your move.

    At Eversafe, the majority of our moves are hourly, though we do offer flat-rate options for long-distance moves, albeit they represent a smaller percentage of our overall services.

    When you engage with moving companies, it’s essential to understand their pricing structure and whether there are any hidden fees, a common concern for many customers. Some hidden fees that you might encounter with other movers include charges for gas or fuel surcharges, fees for navigating stairs, costs for long carries, charges for wrapping your items, and even additional fees depending on the day of the week.

    This variability in pricing is why you often don’t find specific rates posted on moving company websites. Prices can change based on various factors. However, at Eversafe, we operate differently. We maintain a transparent and consistent pricing approach:

    • Our rates remain the same every day of the week.
    • We don’t alter prices based on the time of the year.
    • Prices don’t change depending on the complexity of the job, whether it’s an easier or more challenging move.

    We keep our pricing straightforward, consisting of only two mandatory fees: an hourly rate and a Truck and Transit expense. We also offer some specialized services, like overnight moves, which have an associated fee. For instance, an overnight move involves picking up your belongings on day one, allowing you to go through property settlements on day two, and then delivering your items after those settlements. Each truck has a transparent overnight fee.

    Additionally, our storage services have a distinct pricing structure, comprising the warehouse handling fee and the storage cost itself. At Eversafe, we pride ourselves on transparency. If it’s not in your initial estimate, you won’t encounter unexpected charges down the road.

    To provide further peace of mind, all of our moves come with our Price Lock Guarantee. This guarantee ensures that any quote we provide will not exceed 10% of the quoted price. So, you’ll know exactly what to expect when we arrive, and there won’t be any surprises.

    In summary, moving pricing can vary, but at Eversafe, we are committed to transparent and upfront pricing, ensuring you have a clear understanding of the costs associated with your move. Our goal is to provide you with a hassle-free and predictable moving experience. If you have any questions or need a personalized estimate, please feel free to reach out to us anytime. We’re here to help make your move as smooth as possible.

  • Is There a Moving Season?

    Moving homes can be a challenging task, and timing is a crucial aspect of it. Like many industries, the moving industry also has its peak season. Understanding this can help you plan better and ensure a smooth transition to your new home.

    The Moving Season: May to September

    • Peak Demand: The period from May 1st to mid-September is considered the peak season for moving companies. During these months, demand for moving services spikes significantly.
    • Company Expansion: Many moving companies nearly double their staff during this period to cope with the increased demand.
    • Comparison to Retail’s Christmas Season: Just as retail stores experience a surge in business during the Christmas season, moving companies see a similar trend in these months.

    Why This Matters for You

    • Booking Challenges: With more people moving during this period, securing a moving company’s services becomes more competitive. The lead time for booking movers increases, making last-minute arrangements difficult.
    • Impact on Pricing: High demand could also lead to increased prices or limited service options.

    Planning Your Move During Peak Season

    1. Act Quickly: If you plan to move during this busy season, it’s crucial to start your moving preparations early.
    2. Research and Book in Advance: Take the time to research and choose a reliable moving company well in advance. Waiting until the last minute could leave you with fewer options.
    3. Be Flexible with Dates: If possible, having flexibility in your moving date can be an advantage. This flexibility might give you more options and potentially better rates.
    4. Prepare for Higher Costs: Be prepared for potentially higher costs due to the increased demand for moving services.

    Off-Peak Moving: An Alternative

    • Considering an off-peak time for moving (outside of May to September) can offer several benefits:
      • More Availability: Moving companies are less likely to be fully booked.
      • Potential Cost Savings: You might find more competitive pricing and deals.
      • Personalized Service: With fewer clients, movers might be able to provide more personalized attention to your move.

    In summary, if you’re planning a move, especially during the peak season, it’s essential to act quickly and plan meticulously. Early preparation, researching your options, and booking in advance can save you from the stress and extra costs associated with last-minute arrangements. For those with flexible schedules, considering an off-peak move could be a more relaxed and cost-effective option.

  • What is the Truck and Transit Expense?

    When planning a move, it’s essential to understand the different charges involved. One crucial aspect is the ‘Truck and Transit’ expense, which, along with labor fees, constitutes the primary costs you’ll encounter. Here’s a breakdown of what this expense entails and how it differs from the labor fee.

    Truck and Transit Expense: A Fixed Cost

    • Nature of the Charge: The truck and transit expense is a fixed charge. Unlike the labor fee, it does not vary based on the time spent on the move.
    • Coverage: This expense covers all costs related to the preparation, execution, and conclusion of the move. This includes setting up and tearing down the trucks, driving to and from the moving location, and other related tasks.
    • Additional Costs Included: The expense also accounts for the operational costs of the truck, such as fuel, tolls, and maintenance.

    Labor Fee: A Variable Cost

    • Hourly Rate: The labor fee is variable and depends on the amount of time spent on your move. For instance, at the time of the video, it’s $80 per hour.
    • Calculation: The total labor charge is based on the total time the movers spend working directly on your move.

    Transparency in Billing

    • Start and Stop Time: To ensure transparency, the start and stop times of the move are noted on the bill of lading. You will initial this document to confirm the actual start time.
    • Verification of Work: All hourly charges are for work performed in your presence, allowing you to verify that the time charged is accurate.
    • Bill of Lading: At the end of the move, the stop time is recorded, and you sign the bill of lading to confirm it. This process ensures that you are only charged for the time the movers actively work on your move.

    Different Practices Among Moving Companies

    • Some companies may not have a separate truck and transit expense and might instead charge a flat hourly rate, including an hour of travel time.

    Customer Benefits

    • No Hidden Costs: A fixed truck and transit expense means you know this part of your moving cost upfront, with no surprises.
    • Verified Labor Costs: The process of noting start and stop times ensures you pay only for the time the movers are actively working on your move.

    In summary, understanding the difference between the truck and transit expense and the labor fee can help you better budget for your move. The truck and transit expense is a fixed cost covering all aspects of getting to and from your move, while the labor fee is variable and based on the actual time spent on your move. This clear delineation ensures transparency and fairness in billing.

  • What Happens If Your Items Get Damaged?

    Moving is a complex process, and sometimes, despite the best efforts, damages can occur. Understanding how moving companies handle these situations and the role of insurance can help you navigate any issues that may arise during your move.

    Types of Damages

    1. Property Damage: This includes harm to your walls, floors, or any part of your property during the move.
    2. Cargo Damage: Refers to any damage to your personal items.

    Handling Damages: The Process

    1. Inform the Team Leader: If you notice any damage, the first step is to inform the team leader. They are trained to handle such situations and will try to resolve the issue directly.
    2. Escalation to Management: If the team leader cannot resolve the issue, it will be escalated to management. You or the team leader will contact the moving company’s office to start the resolution process.

    The Role of Insurance in Moving

    • Different Types of Insurance: Moving companies offer various kinds of insurance, each with its own coverage details. It’s important to understand these options before your move.
    • Educating Customers: Good moving companies emphasize informing their customers about insurance choices at multiple stages – during booking, in confirmation emails, and before starting the move.
    • Choosing the Right Coverage:
      • Basic Coverage Insurance: Offers limited protection. If you opt for this, any damage will be handled within the limits of this coverage.
      • Full Coverage Insurance: Involves direct dealings with the insurer. The moving company will assist with contact information and support, but the insurer handles the claims.

    Bill of Lading and its Importance

    • The bill of lading is a critical document that you will sign, stating that all items were delivered in good condition. Be aware that some companies might use this to avoid responsibility for damages.

    What to Expect if Damage Occurs

    • Ethical Practices: Reputable moving companies will strive to do what’s right within the coverage limits you have chosen.
    • Customer Support: Good movers will assist you throughout the process, whether it’s handling claims within their purview or helping you contact your insurer for more comprehensive coverage claims.

    Making Informed Decisions

    • Read and Understand Coverage Options: Before the move, familiarize yourself with the insurance options and what they cover.
    • Document Everything: Keep a record of your items’ condition before and after the move, and document any discussions about insurance or damages.
    • Be Proactive: If you have valuable items, consider opting for full coverage insurance for added peace of mind.

    In conclusion, while damages during a move can be frustrating, understanding the process and having the right insurance coverage can make resolving these issues smoother. Remember, a reputable moving company will not only provide information but also support you in case of any unfortunate events during your move.

  • What Kinds of Equipment Do You Use?

    When it comes to moving services, the quality and type of equipment used can significantly impact the efficiency and safety of the moving process. High-quality equipment not only facilitates smoother operations but also ensures the protection of your belongings and property.

    Key Aspects of Quality Moving Equipment

    1. Dollies and Hand Trucks:
      • Standard vs. Specialized: Regular dollies, like those available at hardware stores, often have hard plastic wheels that can damage floors. Specialized dollies and hand trucks used by professional movers are equipped with properly inflated tires, reducing the risk of damage to linoleum, hardwood floors, or carpets.
      • Design for Maneuverability: These tools are designed to be lightweight and easy to maneuver both inside and outside the house, enhancing the efficiency of the moving process.
    2. Moving Trucks:
      • Moving Body Trucks: These specialized trucks, often manufactured by companies like Kentucky Trailer in the United States, are designed specifically for moving purposes.
      • Unique Features:
        • Lower height for easy loading and unloading.
        • Multiple access doors and ramps for versatile loading strategies.
        • E-track straps and specialized lighting for secure and safe transport.
        • Additional storage spaces like attics, unique to moving trucks.
      • Longevity and Expertise: These trucks are the result of years of expertise, incorporating numerous features that cater specifically to the needs of a moving job.
    3. The Impact of Quality Equipment:
      • Protection of Belongings: High-quality equipment minimizes the risk of damage to your items during loading, transport, and unloading.
      • Property Safety: The right tools reduce the likelihood of damage to your property, such as floors and walls.
      • Efficiency and Speed: Quality equipment allows movers to work more efficiently, potentially speeding up the moving process.

    Why This Matters to You

    • Assurance of Safety: Knowing that your moving company uses the best equipment available can give you peace of mind about the safety of your belongings and your property.
    • Understanding Value: Recognizing the importance of specialized equipment can help you appreciate the value offered by professional moving services.
    • Making Informed Decisions: When selecting a moving company, inquire about the equipment they use. This can be a key differentiator in their service quality.

    In conclusion, the choice of equipment in moving services plays a crucial role in ensuring the safety, efficiency, and overall success of your move. By opting for a moving company that invests in high-quality, specialized equipment, you can significantly reduce the risks and stresses associated with relocating. Remember, the best tools in the hands of skilled professionals make for a seamless moving experience.

  • Should I Empty Your Dresser Drawers?

    When preparing for a move, a common question arises about how to handle furniture with drawers, such as dressers and nightstands. Here’s what you need to know about emptying drawers before your move.

    Why Emptying Drawers is Recommended

    1. Safety: Furniture becomes significantly heavier with items in the drawers. This extra weight can pose a safety risk to movers who need to lift, tilt, and maneuver these pieces.
    2. Preventing Damage: Items inside the drawers, especially fragile ones like glass, can get damaged during the move. Also, the furniture itself is more prone to damage if it’s heavier.
    3. Efficiency: Moving lighter furniture is generally faster and more efficient.

    Concerns with Moving Drawers Separately

    • Risk of Damage: Removing drawers and moving them separately can lead to higher chances of damage. Drawers are not designed to be transported individually and can be more susceptible to breaking or warping.
    • Stacking Issues: Drawers don’t stack well, which can pose challenges in efficiently loading them onto a moving truck.

    Best Practices for Handling Drawers

    1. Empty All Drawers: Regardless of the contents, it’s best to empty all drawers in furniture pieces. This includes clothes and other lightweight items.
    2. Pack Contents Separately: Pack the contents of the drawers in boxes or suitable packing materials.
    3. Discuss with Movers: If you have any specific concerns or ideas about handling drawers, discuss them with your moving company. They can provide guidance based on their experience and policies.

    Exceptions and Special Considerations

    • In some cases, if you’re moving very short distances or handling the move yourself, you might choose to leave lightweight items like clothes in the drawers. However, this is generally not advised for professional moves.
    • If you’re intent on moving drawers separately for any reason, consult with the movers first to understand the risks and possible solutions.

    In conclusion, while it might seem like a time-saver to leave items in drawers, the best practice for a safe and efficient move is to empty all drawers in your furniture. This not only protects your belongings but also ensures the safety and ease of moving for both you and the movers.

  • What are the Pros and Cons of Packing Your Own Items vs Using EverSafe?

    When preparing for a move, one of the major decisions is whether to pack your belongings yourself or hire professional services like Ever Safe Moving Company. Each option has its advantages and disadvantages.

    Pros of Hiring Ever Safe Moving Company for Packing

    Convenience: Professional packing is extremely convenient. A team of movers can efficiently pack your entire house, saving you a significant amount of time and effort.
    Expertise: Professional packers are skilled in safely packing items, reducing the risk of damage during transit.

    When preparing for a move, one of the major decisions is whether to pack your belongings yourself or hire professional services like Ever Safe Moving Company. Each option has its advantages and disadvantages.

    Pros of Hiring Ever Safe Moving Company for Packing

    1. Convenience: Professional packing is extremely convenient. A team of movers can efficiently pack your entire house, saving you a significant amount of time and effort.
    2. Expertise: Professional packers are skilled in safely packing items, reducing the risk of damage during transit.
    3. Materials Provided: Ever Safe Moving Company provides all necessary packing materials, which can be a considerable amount, especially for larger homes.
    4. Separate Packing Day: Typically, packing is done on a different day from the move, ensuring a more organized process.

    Cons of Hiring Professional Packers

    1. Cost: Professional packing services are an added expense. For those on a tight budget, this can be a significant consideration.
    2. Less Personal Control: Since the packers will pack everything, you might end up moving items you don’t need or want.
    3. Privacy Concerns: Some people are uncomfortable having strangers handle their personal belongings.

    Pros of DIY Packing

    1. Cost Savings: Packing yourself can save a considerable amount of money.
    2. Control over Sorting and Decluttering: Packing on your own allows you to sort through your belongings and declutter, reducing the volume of items to move.
    3. Packing at Your Own Pace: You can start packing well in advance and do it at a pace that suits you.

    Cons of DIY Packing

    1. Time-Consuming: Packing yourself can be very time-consuming, especially if you have a large home or a lot of items.
    2. Physical Effort: It requires significant physical effort, which can be challenging for some.
    3. Risk of Improper Packing: Without professional skills, there’s a higher risk of items being packed improperly, leading to potential damage.

    Special Considerations

    • Packing Perishables: Whether you pack yourself or hire professionals, you’ll need to handle perishable items in your refrigerator and freezer separately. These cannot be packed in boxes for extended periods.
  • How Do Your Train Your Guys?

    In the world of moving and storage, exceptional customer service is not just about moving items from point A to point B; it’s about ensuring a seamless, stress-free experience for customers. This level of service can only be achieved through comprehensive training and foresight, elements that are deeply ingrained in our company’s ethos.

    Rigorous Training for All Roles

    Our training program is robust and all-encompassing, catering to every role in the company. For instance, our estimators undergo a specialized training period, learning through a carefully designed program that guides them in providing accurate estimates. The training is not just theoretical; it’s practical, ensuring they grasp the nuances of the moving process.

    On-the-Job Training for Movers

    The heart of our training lies in preparing our movers, the heroes on the ground. Before they step foot on the truck, they undergo extensive training, starting with a video course from the American Moving and Storage Association (AMSA). But we don’t stop there. Recognizing the need for more comprehensive knowledge, we supplement this with an additional four hours of in-house training. This hands-on training in our warehouse covers crucial skills like wrapping and maneuvering large items in tight spaces, ensuring our movers are well-equipped to handle any moving challenge.

    The Art of Moving: Beyond the Basics

    Our approach to training is holistic. We understand that moving is an art that requires more than just physical strength. It’s about precision, care, and anticipation of potential problems. Our program is designed to impart these skills, significantly reducing the likelihood of mistakes and ensuring that our movers are prepared for any situation.

    Cultivating Team Leaders

    The path to becoming a team leader is rigorous and requires years of dedication. Our in-house team leader training seminar is intensive, focusing on avoiding pitfalls and learning from real-life experiences rather than at the customer’s expense. We start team leaders on smaller moves, gradually building their expertise and confidence to handle more complex tasks.

    Foresight: The Core of Our Training

    The concept of foresight is central to our training. It’s about predicting potential issues and taking proactive steps to avoid them. This skill is vital for our team leaders, who must constantly make decisions in the heat of the moment to ensure smooth operations. Like teaching a child to anticipate the need for soccer cleats, we train our team leaders to anticipate and navigate the complexities of each move.

    Customer-Centric Approach

    Our ultimate goal is to shield our customers from the stress and challenges of moving. Our team bears the brunt of the hard work and decision-making, ensuring that our customers can relax, knowing that their belongings are in safe hands.

    In conclusion, our comprehensive training program and emphasis on foresight set us apart in the moving industry. We’re not just moving belongings; we’re moving lives, and we do it with the utmost care and professionalism.

  • Should I Tip My Movers?

    When it comes to the moving industry, tipping is a common practice and a gesture of appreciation for the hard work and dedication of movers. Just like in the service industry, where tipping your server is customary, tipping movers has its own set of unwritten rules and standards.

    Industry Standards for Tipping

    The industry standard for tipping movers typically falls within the range of 15 to 20%, and in some cases, especially post-pandemic, it’s shifting towards 20 to 25%. This change reflects the increasing recognition of the challenging and physically demanding nature of moving jobs.

    Calculating the Tip

    A practical way to calculate the tip for movers is based on the duration of their service. Industry norms suggest around $10 per hour per mover. For those wanting to tip generously, $12 to $15 per hour per mover is considered an excellent tip. This guideline helps clients determine an appropriate amount that fairly compensates movers for their effort and time.

    Voluntary, Not Mandatory

    It’s crucial to emphasize that tipping, although common, is not a mandatory practice. We never want customers to feel obligated to tip. Our movers are trained to work hard and manage stressful and physically challenging situations, regardless of extreme weather conditions or the complexity of the move. They are committed to providing top-notch service, with or without the expectation of a tip.

    A Gesture of Appreciation

    Tipping is ultimately a personal choice and a way to express gratitude for exceptional service. It acknowledges the movers’ effort in ensuring a smooth and stress-free moving experience. When customers choose to tip, it’s a recognition of the movers’ hard work and dedication.

    In summary, while tipping is customary in the moving industry, it remains a voluntary gesture of appreciation. The standard tipping rate aligns with the service industry, and it’s calculated based on the duration of service and the number of movers. However, the decision to tip should always be based on the customer’s satisfaction and discretion.

  • Do Your Take Apart Your Furniture?

    Our services include a comprehensive approach to furniture assembly and disassembly, ensuring your move is as seamless and efficient as possible.

    Standard Service Inclusions

    1. Assembly and Disassembly: It’s a standard part of all our moves to handle the assembly and disassembly required. This includes common items like beds, which almost always need to be taken apart and reassembled, and dining tables, where legs often need removal for transport.
    2. Equipped for the Task: Our teams carry full toolkits with all necessary tools for disassembling and reassembling your furniture. This preparedness ensures we can efficiently handle various types of furniture without delays.

    Flexibility for Customer Preferences

    1. DIY Option: Understanding that some customers prefer handling certain aspects themselves, often for time-saving reasons, we offer the flexibility for you to disassemble and reassemble your furniture. Should you choose this option, inform our estimator so that the time typically allocated for these tasks is adjusted in your quote.
    2. Handling Non-Company Disassembled Furniture: We’re more than willing to attempt assembling furniture that we didn’t disassemble. However, without instructions or prior familiarity, we can’t guarantee successful reassembly in every case. Most items are fairly standard, but there’s always an element of unpredictability.
    3. Fresh Assembly Requests: For items freshly purchased from stores like IKEA, we’re open to discussing assembly services. Keep in mind that assembly times for new furniture, packed in flat boxes, can be highly variable and often more time-consuming than reassembling pre-existing furniture. While we’re happy to include this in your quote, these tasks are exempt from our price lock time guarantee due to their unpredictable nature.

    Predictability vs. Unpredictability in Assembly

    • Reassembling Existing Furniture: Tasks like detaching a mirror from a dresser and reattaching it after the move are predictable in terms of time and effort. We can efficiently handle such tasks, ensuring they’re factored into your moving plan.
    • Assembling New Furniture: In contrast, building a dresser from scratch, for example, is less predictable. The time required can vary significantly and is generally longer than simply moving an already assembled piece.
  • Does You Use Temp Labor?

    At Ever Safe Moving Company, we prioritize delivering the highest quality of service to our customers. This commitment to excellence is why we have a firm policy against using temporary labor. Let’s delve into the reasons behind this decision and how it benefits our clients.

    Reasons for Not Using Temp Labor

    1. Lack of Specialized Training: Temp labor, often sourced from agencies or even picked up informally, typically lacks the specialized training required for moving services. Moving is more than just lifting and transporting items; it involves skills like proper handling of furniture, understanding how to navigate different spaces, and ensuring the safety of items during transit.
    2. Quality of Service Concerns: With temporary workers, there’s no guarantee of the quality of service. These individuals might not be trained in the specific nuances of moving, which can impact the overall quality and efficiency of the moving process.
    3. Background and Physical Assessments: At Ever Safe, we have stringent requirements for our employees, including thorough background checks and physical assessment tests. These measures ensure that the team handling your move is not only skilled but also trustworthy and physically capable of performing the tasks required.
    4. Training and Knowledge: Our employees undergo extensive training, both practical and theoretical. This includes learning the correct techniques for moving items without causing damage and understanding the importance of not using certain equipment in homes to avoid floor damage. Such in-depth training is not typically part of a temp worker’s experience.

    Benefits to Customers

    1. Consistency and Reliability: By only employing regular, trained staff, we ensure consistency in the quality of service provided. Our customers can trust that the team sent to their home is skilled, experienced, and reliable.
    2. Safety and Accountability: Our full-time employees understand the safety protocols and the company’s standards of accountability. This awareness reduces the risk profile for our customers, who don’t have to worry about potential damages or mishandling of their belongings.
    3. Cultivated Expertise: Our movers are not just workers; they are trained professionals in the field of moving. Their expertise is cultivated through regular training sessions and practical experience, which temp labor cannot match.
  • Do You Do Load-Only or Unload-Only Jobs?

    Moving can be a hectic and stressful process, and choosing the right moving services is crucial for a smooth transition. Load-only services, where movers are responsible only for loading your belongings onto a truck, are a popular option. However, there are several factors to consider when opting for this service.

    Why Some Movers Hesitate with Load-Only Services

    • Liability Concerns: One of the primary reasons moving companies might be reluctant to offer load-only services is due to liability issues. When movers load your belongings but are not involved in the transportation or unloading, it becomes challenging to determine responsibility for any damages.
    • Quality of Materials: Customers often don’t invest in the high-quality blankets and ratchet straps that professional movers use. These materials are essential for protecting your items during transport.
    • The Complexity of the Moving Process: Moving involves multiple stages – loading, transporting, and unloading. When a moving company is only involved in one part of this chain, it becomes difficult to ascertain where damage might have occurred if it happens.

    What Customers Should Know

    • Be Prepared for Additional Responsibilities: If you choose a load-only service, be aware that you’ll need to provide your own moving materials and handle the transportation and unloading of your items.
    • Consider the Risk Factor: Without professional handling throughout the entire process, there’s a higher risk of damage to your belongings.
    • Understand the Waiver: Moving companies offering load-only services often require customers to sign a waiver, limiting the company’s liability once they have completed their part of the job. This means any damage that occurs after loading is not their responsibility.

    Making an Informed Decision

    • Evaluate Your Needs: Consider the level of service you require and your ability to manage aspects of the move not covered by a load-only service.
    • Budget Considerations: While a load-only service might seem more economical, factor in the cost of purchasing or renting high-quality moving materials.
    • Weigh the Risks: Understand that saving costs on a full-service move might increase the risk of damage to your belongings.

    In conclusion, load-only moving services can be a viable option for those on a budget or preferring a more hands-on approach. However, it’s essential to understand the potential risks and responsibilities involved. Proper planning and preparation can mitigate these risks, ensuring a more seamless moving experience.

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