If you’re trying to assess a local moving company, you will want to see how many reviews they have, how far back in time the reviews go, the type of complaints they have received, and how they have responded to any negative reviews they may have.
If you’re seeing a pattern of a particular type of complaint over a period of time, that can be a bad sign. There are always unreasonable customers, but in the eyes of the consumer that is reading those reviews, it’s important for the business owner to not invalidate anyone’s personal experience. There’s always something for a business to learn when a customer has an experience with the business that could have gone better.
We take pride in the positive feedback we receive from our satisfied customers. Our high ratings and reviews reflect our commitment to exceptional service. We were named the Best of the Best in Philadelphia by Rich Noonan and the #1 Movers in Philadelphia by Great Guys Moving. See our hundreds of Google Reviews for yourself here.